Warranty Policy
WARRANTY POLICY
iHelmet Laser Hair Growth System devices comes with a manufacturer’s warranty which starts on the date of purchase. Warranty covers device defects, but not wear and tear or accidents.
The device must be registered on the website after purchase at www.ihelmetlaser.com/warranty.
IHELMET PROFESSIONAL WARRANTY
As of 1/1/2022, the iHelmet Professional standard manufacturing warranty was updated from 1-year to 2-year.
The iHelmet Professional includes a standard 2-year manufacturer’s warranty. An additional 24-month extended warranty is available for purchase to double your coverage for a total of 4 years. Must be purchased at the same time as the device to be valid.
IHELMET ESSENTIAL WARRANTY
The iHelmet Essential includes a standard 1-year manufacturer’s warranty. An additional 24-month extended warranty is available for purchase to triple your coverage for a total of 3 years. Must be purchased at the same time as the device to be valid.
For products purchased through authorized resellers, please make sure to provide the receipt or proof of purchase when requesting warranty service from Freedom Laser Therapy. For returns, contact the reseller for details regarding their return policies.